> ## Documentation Index
> Fetch the complete documentation index at: https://docs.attention.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Import Calls from Gong

> Bring your past Gong calls into Attention and keep importing new ones.

Connect Gong to bring in your past calls and keep importing new ones. Imported calls appear in **Conversations → All Calls**.

To add a single recording or transcript by hand, see [Upload a recording](https://docs.attention.com/core-features/get-attention-into-calls.md#upload-a-recording).

## Open Integrations

1. In [Attention](https://app.attention.tech), click your name at the bottom of the sidebar, then **Settings**.
2. In the settings menu, click **Integrations**.
3. Click **Add integration**.

The **New Integration** dialog lists the tools you haven't connected yet under **Other Integrations**.

![The New Integration dialog listing Aircall, Gong and Granola under Other Integrations](https://mintcdn.com/attentiontech/SaOYW7prQkpNo1c_/images/integrations-new-integration-dialog.png?fit=max\&auto=format\&n=SaOYW7prQkpNo1c_\&q=85\&s=dd33af05c9b291c6443d0453c970fef3)

## Connect Gong

You need a Gong access key and its secret. A Gong admin creates them in Gong's API settings.

1. In the **New Integration** dialog, click **Gong**.
2. In **Connect to Gong**, enter the **Access Key** and the **Access Key Secret**.
3. Under **Import calls from**, choose **Past Week**, **Past Month**, **Past Year** or **Custom Date Range**.
4. To import only some people's calls, select **Import calls for specific users** and add their email addresses. Press Enter after each one.
5. Click **Connect**.

![The Connect to Gong dialog with the Access Key and Access Key Secret fields, the Import calls from date range and the Import calls for specific users option](https://mintcdn.com/attentiontech/SaOYW7prQkpNo1c_/images/gong-connect.png?fit=max\&auto=format\&n=SaOYW7prQkpNo1c_\&q=85\&s=5a2e1f6c972f927790b2ac07e03da394)

Gong now appears under **Others** on the Integrations page, marked **Syncing in progress** while your past calls come in. A large import can take a while; calls show up in **All Calls** as they finish processing.

## What gets imported

* Every Gong call in the date range you chose, with its video (or its audio when there is no video) and Gong's transcript.
* Each call goes to the Attention user whose email matches the call's owner in Gong.
* After the first import, Attention keeps importing new Gong calls, with the same email filter.
* New calls get scorecards, labels and CRM field updates like any other call. Past calls from your date range come in without them.

> [!NOTE]
>
> Calls shorter than the **Minimum imported call duration** are skipped. It is 120 seconds by default. You can change it in **Settings → Organization Settings**, under **Call settings**.

## Disconnect Gong

1. On the Integrations page, open the **⋯** menu on the **Gong** row and click **Delete**.
2. In the **Gong Account Removal** dialog, click **Remove**.

Attention stops importing calls from Gong. Calls already imported stay in Attention.

> [!NOTE]
>
> Need help? Contact [support@attention.com](mailto:support@attention.com) or your Attention point of contact.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.