> ## Documentation Index > Fetch the complete documentation index at: https://docs.attention.com/llms.txt > Use this file to discover all available pages before exploring further. # Product Updates > New releases and improvements **7/23/2026** **Simplified, faster Salesforce connection:** * Admins can now link Salesforce with one click, without needing to enter a My Domain value, and sandbox vs. production routing is handled automatically * Salesforce OAuth linking and reconnecting now supports PKCE, so it works with customer apps and org security policies that require it * CRM-specific field errors now surface immediately when saving integration configuration, and connection checks complete quickly even for large organizations **7/16/2026** **Smoother call playback:** * Calls now recover automatically from playback stalls instead of buffering indefinitely * Users can preview video content by scrubbing the seek bar with thumbnail previews * Users can keep listening through screen lock, with lock-screen controls and auto-resume on unlock **7/2/2026** **Recording consent for external participants:** * External participants can now review and consent to meeting recording before joining a call, via a dedicated consent page available in five languages * Org admins can enable a master consent-mode switch and turn on chat compliance messages for desktop recordings **7/1/2026** **Smart action suggestions:** * Reps can review AI-suggested actions in a redesigned inbox with My/Team tabs, a detail panel, and inline AI editing—even for document drafts * Reps can see suggested actions directly within a conversation's Actions tab, with unread indicators and "expiring soon" reminders on each card * Reps can rate suggestions with optional comments, restore dismissed ones, and download the created document, deck, or email in its native format **6/27/2026** **Multi-select call labels:** * Call labels now support assigning multiple values instead of just one, in both editing and display **6/26/2026** **Sales rep scorecard editing:** * Sales reps can now edit manual scorecards when their organization turns on this option **6/19/2026** **Home page calls and meetings feed:** * Users can see a redesigned homepage feed showing recent calls, upcoming meetings, and live calls in one view * Users can join scheduled meetings directly from the desktop app, and add or remove the notetaking bot for live calls right from the homepage * Upcoming meetings now show participants and bot-join controls with a "view all" link, and are combined with the Calls & Meetings section **6/12/2026** **Desktop app recording enhancements:** * Desktop app now shows live recording status from start through finished transcript, with real-time transcription and live talktrack and battlecard prompts during the call * Desktop recordings now capture calendar event details and apply your team's custom vocabulary for transcription, matching bot recordings **6/10/2026** **Expanded manager & rep analytics exports:** * Managers and reps can now export their analytics data to CSV, including a rep Email column * Analytics tables, drilldowns, and CSV exports now include Minutes Listened and Active Listener metrics **5/26/2026** **Deal View customization:** * Users can now create custom boards with configurable columns and tabs in Deal View, automatically returning to their preferred board and tab * Users can see a Last Attention Activity Date column showing the most recent call or email * Users can resize deal-view columns with widths persisting across devices; new organizations start with the enhanced deal view and persistent filters on by default **5/17/2026** **App now runs in the background:** * The app can now open automatically when you start your computer * Users can start recording a call without opening the app first **5/14/2026** **Promote email templates to team or org scope:** * Managers and admins can now change a personal email template's scope to Team or Org level * A hierarchical team picker lets admins choose exactly which teams gain access **5/11/2026** **Scorecard administration:** * Admins can now list, create, and update scorecards across all teams, and create, update, and delete scorecard items * Admins can now duplicate an existing scorecard, keeping all its columns, team links, and items * Admins can now soft-delete scorecard templates, removing them from new conversations while keeping historical results available **5/1/2026** **AI-generated setup suggestions when connecting a CRM:** * When admins connect a new CRM, they now automatically get AI-generated suggestions for scorecards, field configs, call tags, and email templates — no manual trigger needed * A live progress card shows the status of these AI-generated setup suggestions and prompts users to review and act on them once ready **4/24/2026** **File attachments and model choice in Super Agent chat:** * Users can now attach files, including images, directly in Super Agent chat, with folder drop supporting up to 30 concurrent files and 250MB each * Users can now override the default LLM model for their own Super Agent and Build Chat conversations **4/15/2026** **Conversation retention policies:** * Admins can now set media retention policies for conversations, with configurable hold periods and per-team settings * Content-generation features like CRM analysis, insights, snippets, and email templates are now disabled for conversations whose retention status has been removed **4/9/2026** **New Super Agent tools and integrations:** * Super Agent can now search the web, query Snowflake data, and generate images delivered right in Slack * Super Agent can now read and analyze imported chat and email threads, not just calls, * Super Agent now supports HubSpot company search and enrichment alongside Salesforce, discovers related child accounts under Salesforce parents, links conversations to CRM records, shows real deal-stage names, and can filter pipeline queries to closed deals **4/3/2026** **Duplicate and auto-assign intelligence item collections:** * Users can now duplicate an intelligence item collection, cloning all its items and assignments into a new copy * Admins can now set a collection to auto-assign itself to any new teams created after the collection is set up **4/3/2026** **Trigger native integrations via the public API:** * Developers can now list and trigger native integration workflows directly through the public API * Repeated triggers are safely deduplicated, and workflows stay isolated between organizations **4/2/2026** **CRM validation error notifications:** * Admins now get notified when CRM field validation errors occur, with an option to reconnect their CRM account * Salesforce validation errors now include the specific rule name, description, and a direct link to fix the issue in Salesforce **4/2/2026** **More flexible bot joining and calendar connection controls:** * Users can connect Google or Microsoft calendars even when their organization has turned off automatic bot joining * Users can opt into consent-required bot joining without needing an organization-wide setting * Admins can let the bot join meetings without requiring the organizer to accept the calendar invite **3/31/2026** **Connect AI assistants to your call data:** * Admins can now connect AI assistants like Claude, Cursor, and ChatGPT to their account through a secure MCP integration * Users can ask connected assistants to search calls and transcripts, pull usage reports, and review scorecards, teams, and reps * Managers and admins can create and update labels, scorecards, forecast categories, and invitations directly through connected AI assistants **3/26/2026** **More accurate, live CRM data in deal views:** * Deal view filters now show current picklist values pulled directly from CRM records instead of stale data * Opportunity scores now update dynamically and reflect accurate values **3/24/2026** **Timestamped scorecard feedback:** * Scorecard feedback now includes timestamped evidence, showing the exact quote and time range that supports each grade **3/10/2026** **Unified search:** * Users can now press Cmd+K to search People, Accounts, Opportunities, and Calls from one dialog, accessible via a new search bar in the page header * Results rank by relevance, boost related conversations, and group into Calls and Transcripts sections with title matches first * Users can now search for exact phrases in call titles and transcripts by wrapping them in quotes, and filter results by title or transcript independently **3/6/2026** **Chat sharing and collaboration for Super Agent:** * Users can now share Super Agent chats via public or private links, with raw tool-execution details hidden for a cleaner read * Multiple people can now take part in the same shared Slack thread conversation with Super Agent **12/1/2025** **Release of Agent Builder v2:** * For organization with Agent Builder enabled, it is now accessible via the "Agents" tab on the Attention homepage * v1 of the Agent Builder, now called "Builder", can still be accessed via the settings menu for enabled users **11/19/2025** **New permissions for transferring call ownership:** * Admins can now transfer ownership of their organization's calls across all team members in the org * Managers can now transfer ownership of thier team's calls aross all members of their teams * Sales reps can now transfer their own calls to other team members ![Transfer call ownership](https://mintcdn.com/attentiontech/JgCMLIEjYXDPIFOF/transfercallownership.png?fit=max\&auto=format\&n=JgCMLIEjYXDPIFOF\&q=85\&s=675b3ce32c7815269ed5b3fbeed93908) **11/11/2025** **Multi-team email templates:** * Admins can now create email templates for sharing across the entire organization or across multiple teams * Note: Team-level email templates created before this update are still available for the teams they were initialled created for and cannot be changed ![New Email Template.png](https://mintcdn.com/attentiontech/JgCMLIEjYXDPIFOF/images/NewEmailTemplate.png?fit=max\&auto=format\&n=JgCMLIEjYXDPIFOF\&q=85\&s=acabc9552b6868a9cc4cf5438074f840) **10/28/2025** **Updates to UI/UX in Conversations view including:** * Transcripts broken out by sentence for improved readability and navigation * Streamlined snippet creation by clicking next to sentence or highlighting over transcript text * See number of matches in transcript search and navigate through previous/next match ![New Transcript View.png](https://mintcdn.com/attentiontech/JgCMLIEjYXDPIFOF/images/NewTranscriptView.png?fit=max\&auto=format\&n=JgCMLIEjYXDPIFOF\&q=85\&s=0913e94ac5c64c01d8bd80f758459d03) **10/13/2025** **Customizable Deal Indicators for Deal View:** * For organizations wtih Deal View enabled, deal indicators can be edited and customized via the "Deal Indicators" tab in Settings * Two Indicator Types: Score and List indicators. Score indicators can be applied to overall deal score * Indicators are configured and applied at the organization level ![Deal Indicators.png](https://mintcdn.com/attentiontech/N0S0IYrs7WqAfR5E/images/DealIndicators.png?fit=max\&auto=format\&n=N0S0IYrs7WqAfR5E\&q=85\&s=e43bc9344a3c61efb438a5b68f067cd0) **9/29/2025** **Manager Analytics v2:** * Views for manager activity and rep activity. Filter by date ranges * Insights at the manager and rep level for: # of calls listened to, # of comments left, # of sessions, and more This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.